Skip to content
Menu

Canvas Information and Resources

Web Browsers

Browser Plug ins and Assignment Submissions

In February 2017, a number of schools reported concerns with students not able to submit an assignment in Canvas. They traced a number of these instances to certain plug ins that had been installed in the student's Chrome or Firefox web browser.

Current Plug ins that may cause a concern:

  • LastPass, Boomerang and uBlock

If you encounter a concern submitting an assignment in Canvas, please try the following:

  1. Try a different web browser.
  2. If you use Chrome, try to submit the assignment using Incognito mode.
  3. If you use Firefox, try to submit using a Private window.
  4. Remove the browser plug in that is causing the concern.