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Canvas Information and Resources

Status Updates

October 21, 2016

Wide-scale DDoS attack on critical internet services causing issues with some third-party tools in Canvas.
 
Two separate Distributed Denial of Service (DDoS) attacks on key providers of core internet services (e.g. DNS) today have caused widespread problems with many internet-based products and services (including Twitter, SoundCloud, Spotify, Shopify, and other popular websites). The first incident started early this morning and ended at about 9:30 AM ET; the second began around 12:30 PM ET and is ongoing.
 
Canvas itself continues to perform well. But some important third-party services in Canvas are struggling, including our document-rendering engine, which is powered by Box.
 
We’re monitoring our partners’ efforts to get their tools back to running normally. We’ll post updates as we learn more.
 
You can find a good summary of the broader issue here

The popular DNS provider Dyn, Inc. is among the most heavily-impacted services today; you can find their status page here

Thank you, 

Canvas Support